October 2006

Industrial & Organisational Psychology
October 2006

Time: 3Hours                                             Marks:100

N.B:
1 Attempt any five questions.
2 Figures to the right indicate full marks.

Q.1.
(a) Explain in brief (any three):- (15)
(1) Behavioural bias.
(2) Contigency Approach.
(3) Characteristics of OB field.
(4) Motivation Behaviour.
(5) Law of Individual Differences.
(6) Role of Structure in OB.

(b) Write short note on (any one):- (5)
(i) Organizational goals.
(ii) Organizational forces.

Q.2.
(a) State whether the following statements are True or False and give reasons for the same (any three):- (15)
(i) The key to better communication is quantity and not quality.
(ii) For effective communication, managers must develop a positive communication attitud.
(iii) Actions have no meaning.
(iv) Credibility gaps cause problems in effective communication.
(v) Words do not provide meaning but people do.
(vi) Rum ours always give correct information.

(b) Write short note on (any one):- (5)
(i) Communication Needs.
(ii) Communication Barriers.

Q.3.
Define work motivation and explain the nature of work motivation. Discuss goal-setting theory of motivation. (20)

Q.4.
(a) Give reasons for the following statements.(any three):(15)
(i) Appraisal interviews can be threatening for many managers.
(ii) The 360 degree feedback works best when an individuals self assessments matches with others assessment of them.
(iii) Incentives linking pay with performance can be advantageous as well as disadvantageous.
(iv) Profit-Sharing recognize mutual interests.
(v) Skill based pay rewards individual for what they know how to do.
(vi) Money provides social as well as economic value.

(b) Write a short note on (any one):- (5)
(i) The Appraisal Interview.
(ii) Nature of Attribution.

Q.5.
Describe Managerial Grid and path goal model of leadership. (20)

Q.6.
(a) Give reasons for the following statements(any three):- (15)
(i) Work moods of employees are important to managers.
(ii) Employees feelings about their jobs are highly dynamics.
(iii) Managers must increase the job involvement of the employees
(iv) Satisfaction performance relationship is very complex.
(v) Organizational commitment indicates loyalty of the employees.
(vi) Surveys have many benefits.

(b) Write short note on (any one):- (5)
(i) Changing employee attitude.
(ii) Types of survey questions.

Q.7.
(a) State whether the following statements are True or False and give reasons for the same (any three):- (15)
(i) Some conflicts are destructive at the intergroup level.
(ii) 'Lose-Win' is the preferred out come.
(iii) Avoiding is the best ways of solving conflicts.
(iv) Employees respond in three ways to the managers use of different power bases.
(v) Legitimate power comes from higher authority.
(vi) Organizational politics helps to accomplish personal goals at work.

(b) Write a short note on (any one):- (5)
(i) Stroking.
(ii) Tactics used to gain political power.

Q.8.
How do the informal organizations emerge? Explain the potential outcomes of formal group processes. (20)

Q.9.
(a) Explain briefly (any three):- (15)
(i) Linking pin model.
(ii) Super ordinate goal.
(iii) Problems in teams.
(iv) Cross functional teams.
(v) Project manager.
(vi) Characteristics of mature teams.

(b) Write a short note on (any one):- (5)
(i) Feedback.
(ii) Social loafing.

Q.10.
Explain the functions and types of counseling. (20)